Shipping policy
Thank you for shopping with ZORX. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping timelines, and delivery.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volume, processing may take slightly longer. If there is a significant delay, we will notify you via email.
2. Shipping Methods Available
We offer standard shipping across India through trusted courier partners. Shipping options available at checkout may vary depending on your delivery location.
3. Delivery Timeframes
Estimated delivery times:
- Domestic Orders (India): 3–7 business days
- Remote areas may require additional delivery time depending on courier availability.
Please note that delivery timelines are estimates and may vary due to weather, courier delays, public holidays, or unforeseen circumstances.
4. Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
- Shipping fees may apply for orders
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details so you can monitor your shipment in real time.
6. Delivery Delays
While we aim to ensure timely delivery, ZORX is not responsible for delays caused by:
- Courier service disruptions
- Weather conditions
- Public holidays
- Incorrect shipping addresses provided by customers
7. Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate before placing an order. If a package is returned due to incorrect address details or failed delivery attempts, additional shipping charges may apply for re-dispatch.
8. International Shipping
international shipping is available.
9. Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us immediately at:
Email: letszorx@gmail.com